Accessibility for Ontarians with Disabilities Act (AODA)

Course Description

The Accessibility for Ontarians with Disabilities Act (AODA) standards require employers to train employees, volunteers and all other personnel (including third party contractors) who deal with members of the public. This course focuses on the legislative requirements in areas such as customer service, information, communications and employment.

Course Duration: 2-3 hours

Course Cost: Contact for price

Course Content

  • Definitions, Barriers and Purpose of the AODA
  • Interaction and Communication Guidelines
  • Assistive Devices
  • Service Animals
  • Support Persons
  • Posting Notices of Temporary Disruption of Facilities or Services
  • Feedback Process

To find the next available course, please visit our calendar. If you have any questions or would like to have a course hosted at your business, please give our office a call at 1.844.267.8600

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